I have been needing a second pair of Charix Flats in Navy. I saw these mules and thought they were so cute, so I put my need for an additional pair of Flats on hold to order the Mules. Glad I did, these will be great in summer months. Another pair of flats will be next! PS: I wear Charix on a daily basis and think they are great.
Warning: These shoes are not for everyone-- after reading so many fabulous comments, I could not wait to receive my first pair -- though I did ponder the price, I thought the raves made them a worthwhile purchase. First time out: 37.5-- the size I ALWAYS wear in every European shoe (the equivalent of ALL my US shoes= 7.5)
--- my goodness-- could barely get them on my feet-- toes squished to the edge. I'll give the company props for customer service-- I contacted asked for the next size up and was told to just send back the original pair (posted prepaid)-- next size up: swimming on me, my feet falling out of them. But even beyond the too small, too big issue-- they didn't even feel comfortable to me, I almost felt unbalanced in them-- hmmm, digging further into the not so favorable reviews, I realized, I'm not alone!
Hi Christina,
Even though our shoes work well for the vast majority of our customers (as seen in the reviews), we are sorry we could not assist you with your ideal fit. We realize that each foot is quite unique; that is why we offer very easy exchanges and returns as you kindly mentioned in your review.
The most important thing to me is comfort. But VERY close to that is style. Very fussy. Been in the fashion industry. I have bad feet, bunions on both feet, neuropathy and a neuroma. I was extremely skeptical about purchasing these shoes because I have spent money buying shoes only to be disappointed. First, I loved the easy style of these shoes. And I read many reviews on the customer support. I took a chance. And upon their arrival, I put on these shoes and could not believe that they were comfortable immediately! Amazing. I showed it to my husband, who is a podiatric surgeon and physician. He watched me walk and inspected my shoes. Much impressed, he will be suggesting these shoes to his patients who want a good looking loafer. Customer was awesome as well. Thank you for making such quality, attractive footwear. My feet are ready to go on our European walking trip.
I’m a comfortable shoe addict, and occasionally the shoes look presentable. These shoes are absolutely simplistically beautiful and THE MOST comfortable shoe I have ever owned. I also appreciate the fantastic customer service. Thank you!
After an exchange (or two) I was able to find my exact fit and now own two pairs. These shoes are very well made and hold their shape very nicely. I receive lots of compliments, especially on the yellow ones!
Honestly I expected to have to return these shoes because it’s so hard for me to find comfortable well fitting shoes. Right out of the box they felt like they were already broken in. The leather is so soft yet sturdy and the fit is perfect. I do wish they had more of a built in arch support but I ordered the additional arch supports. I may need double stick tape to keep them in place. I’ll be ordering another pair when I decide on the color.
These have quickly became my favorite shoes! They are so comfortable and look so good. I will be ordering the gold metallic for summer.
Ordered the Leopard Charix in a half size larger than I normally do, because I have wide feet. When they came they slipped up and down off my heel. The return was so simple and the customer service was excellent. My new pair came quickly. I absolutely love them. They are so comfortable and so stylish. I definitely am going to need them in other colors.
I love these shoes! I wear a size 5, which is hard to find to start with. These shoes were very comfortable right out of the box! I’m already trying to select my next color!
I have found my size to be wildly different (8.5 all the way up to 10.5) depending on the shoe/manufacturer. In fact, my red-sole shoes are all different sizes depending on the style. So I entered this with a wild stab, ordering size 41. They were huge on me—-couldn’t even take a step without leaving the shoe behind. I exchanged them for a 40–the exchange process was smooth and easy. The heel was still staying on the floor while my heel would rise out of the shoe (but the shoe would stay on). The 3 sizes smaller were all sold out. So I called and the wonderful person who took my call (sorry, I didn’t write down your name), after hearing my description of how big the gap was behind my foot and determined that a 39.5 would probably be the right one. A re-stock of the inventory had just arrived and she found that size in the color I wanted! I am now breaking my 39.5’s in, totally happy. This is a great company—they want you to love your shoes. Work with them!
These flats are super comfortable right out of the box. The near seamless shoes are perfect for being on your feet without worrying about blisters or irritation. They are as cute as they are comfortable.
I love these shoes - they are comfortable, yet polished and they neutral grey go with everything. I would buy another pair. I highly recommend.
A little wide in the heel for me…will have to get heel grips to keep them from slipping. A little snug at first, but I think they will stretch over time.
The shoes are sturdy and comfortable. I will buy another pair for sure.
The shoes were the right length, but I could not walk in them because they slip from my narrow heels. Also, they had a lot of cushion, which might be fine for some, but I am looking for a minimal shoe in order to give my feet freedom. I thought these were similar to Turkish and Moroccan shoes; they are Americanized supportive shoes. (But not useable at all if you have a narrow heel.) I was not crazy about the $8.50 restocking fee (x2 because I also returned the shoe cleaner.)
The perfect neutral color that goes with everything! I’m usually a 7.5 US, and I have fairly narrow feet. First try was 37.5 (too short and tight around the toes for me) but I returned for a 38 - the return was very easy and processed quickly. The 38 is a perfect fit, snug but not tight around the toes, and comfortable from the start. I have not yet walked any great distance in them but have a trip to Portugal coming up, and I will be taking these with me!
I LOVE these shoes. The color is beautiful, the shoes are super comfortable, and the look is stylist. I am thinking about getting a second pair.
I needed to return my order for a half size increase as the first pair was very short. I initially ordered an 8.5 and exchanged for an 8.75. The second pair is very comfortable and the company made the return very easy and quick.
These are the most amazing shoes I have ever worn. They were comfortable right out of the box! Beautiful Vintage Pink! Soft supple leather! I am in love. Ordered my second pair same day I received my first pair!
The quality and craftsmanship of these shoes is worth every penny. I reached out to customer service for help on the sizing and shared my normal brands/sizes. Their advice was spot on. Hunter green is a great option to go beyond and jazz up any look.
Customer service and delivery were excellent.
5-stars on the comfort level. No break in time. I love wearing comfy slip-on travel shoes with no socks and these are perfect!!! I will definitely be purchasing another pair.
These are my second pair of Charix. From the minute I put them on, they are comfortable and feel like they’re were made specifically for me. No break in time. Love them!
I got mine in red and they’re super vibrant and beautiful :)
I have a “fixed” surgically plated & screwed great toe so I was looking for comfort in a shoe.
So far I’ve worn this pair in my house & are loving them.