Returns & Exchanges

Not quite right? Not quite sure? Not a problem. We accept returns and exchanges within 30 days of order.


To initiate your return or exchange, simply email us at hello@charixshoes.com. We will email you a return label to send the shoes back to us. Upon receipt, we will process your exchange or refund within 24 hours. 


Shoes must be returned in their original, unworn condition. Your refund will be issued to your original form of payment.