U.S. Domestic Shipping
We offer free shipping and exchanges on all U.S. orders. Most US orders arrive within 2-3 business days.
USPS Disclaimer
Please note that due to Covid, staffing and weather challenges, the United States Postal Service (USPS) is experiencing backlogs and delivery delays that are outside of our control. We appreciate your patience.
International Shipping
For international orders, we offer low discounted shipping rates, which are calculated at check-out. International orders typically arrive within 7-21 business days.
Canada Shipping
We ship to Canada for a $20 flat rate.
Canadian returns: We don’t cover returns from Canada and return shipping back to the U.S. will be the customer’s responsibility.
Canadian exchanges: We ship exchanges on existing orders to Canada for free. The return shipping for the original order will be the customer’s responsibility.
Canada Import Tax and Duties Disclaimer:
When we ship Charix from the U.S. to Canada, our shoes are subject to the Canadian Government’s Goods and Services Tax (GST) and additional duty. The GST/PST/HST tax rates depend on the province that the shoes are shipping to. The duty rate is based on the country of manufacturing origin (Turkey), the type of goods and their value.
The Canada Border Service Agency (CBSA) has an estimator that calculates the duty and GST/HST tax. CBSA’s Duty and Taxes Estimator provides an estimate only. The final amount of applicable duties and taxes may vary from the estimate and will be determined by Canadian Customs during clearance. For a pair of Charix, the rates vary between $50-80 (CAD) depending on the province, according to the calculator.